Capabilities Statement
Since 1948, The Daniels Group has helped public and private sector organizations grow. In doing so, we have become the largest independent commercial printer and contact center in Western North Carolina. Today, The Daniels Group is a 3rd-generation, certified woman-owned company with the experience of partnering with counties, municipalities, state and federal agencies. Offering the warmth and confidence of a trusted partner for the best in Contact Center Services, Warehousing & Fulfillment, Inventory Management and Print Marketing.
Core Capabilities
- Print Marketing
- Marketing Asset Portals
- Warehousing and Fulfillment
- Branded Merchandise
- 24/7 Call Center Services
- Alarm Monitoring
Differentiators
- Woman-owned, HUB certified, 3rd-generation, 70-year old communications company with a long standing reputation for quality and service.
- We Walk Our Talk: A unified team committed to an authentic vision, mission and core values of integrity, initiative, a sense of community, and strong customer focus.
- Superior Performance: Year-over-year industry awards acknowledging superior performance in print, design, packaging, and more.
- Quality Outcomes Through Integrated Structures: Focus on continuous improvement through 5-S lean manufacturing practices to ensure customer satisfaction.
- Environmental Accountability: FSC certified, consistent focus on recycling throughout the production cycle.
Public-Sector Partners
A-B Tech Community College (Print)
Buncombe County, NC (Print/Marketing Portal/Alarms Monitoring)
Buncombe County Tourism Development Authority (Storage and Fulfillment)
Blue Ridge Parkway (Storage and Fulfillment/Mailing Services)
City of Asheville, NC (Print, Call Center)
City of Hendersonville, NC (Print)
City of Minneapolis, MN (Call Center -311 Services)
City of New Orleans, LA (Call Center -311 Services)
City of Wilson, NC (Branded Promotional Products)
Cumberland County, NC (Branded Promotional Products)
Iredell County, NC (Branded Promotional Products)
Land of Sky Regional Council (Marketing Portal)
St. John’s County, FL Visitors & Convention Bureau (Call Center, Storage and Fulfillment)
Town of Tryon, NC (Alarm Monitoring)
Town of Woodfin, NC (Call Center)
United States Marshals Service (Call Center)
United States Forest Service (Storage and Fulfillment)
University of North Carolina Asheville (Print)
Wake County, NC (Call Center)
Affiliations
NAICS Codes
DUNS: 02441621 CAGE Code: 33EN4
| NAICS Code | Description |
|---|---|
| 32311 | Printing |
| 49311 | General Warehousing and Storage |
| 323111 | Commercial Printing (except screen and books) |
| 323113 | Commercial Screen Printing |
| 323117 | Books Printing |
| 323120 | Support Activities for Printing |
| 493190 | Document Storage and Warehousing |
| 541430 | Graphic Design Services |
| 54190 | Other Specialized Design Services |
| 541613 | Marketing Consulting Services |
| 541614 | Process, Physical Distribution, and Logistics Consulting Services |
| 541860 | Advertising Material Preparation Services for Mailing or Other Distribution |
| 541870 | Advertising Material Distribution Services |
| 561410 | Document Preparation Services |
| 561420 | Telephone Call Centers |
| 561421 | Telephone Answering Services |
| 561422 | Telemarketing Bureaus and Other Contact Centers |
| 561621 | Alarm System Monitoring Services |
