Outbound & Inbound Campaigns

Give us your list and your script, we’ll handle the rest

Outsource your call center entirely or during peak hours to reduce wait time, dropped calls and increase conversion.

Our workforce management tools and software provide the data you need to feel comfortable handing over your campaigns.

  • Promotional Campaigns 
  • Customer Service Surveys
  • Promotional Validation Services 
  • Appointment Setting Services 
  • SMS, Email, Chat Campaigns 
  • Certificate Validation 
  • Source Tracking 
  • Loyalty Programs 

Call Center Quality Assurance

Measurable quality assurance to keep you compliant

Our clients receive complete visibility and access to our performance records, which speaks volumes of our level of transparency and focus on service of the highest quality.

Our state of the art call center equipment allows us to record and monitor all inbound and outbound calls to our representatives. These recordings ensure continual improvement and help find ways for your business to become more competitive.

Program Benefits:

  • Receive Detailed Analysis Call Reports
  • Improve Your Product Offerings
  • Unlimited Recording Playback
  • Evaluate Employee Performance
  • Ensure Corporate Procedure Adherence
  • Review Sales Scripts and Sales Pitches
  • Evaluate Post-Sale Feedback from Customers

Contact us today to learn how we can help you maintain the highest levels of quality without sacrificing time or resources.

Quick Implementation & Onboarding

3-Days and You’re Up and Running

Our 3-day implementation scales your customer service team quickly during peak season or during special campaigns and projects. We have helped clients through it all. Once you’re a client, we work hard to pivot when you need us to, in fact, you won’t find faster e-Commerce outsourcing out there.

Connect with us: (800) 260-2360

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