PROJECT: Outbound Phonecall Follow Up We were engaged by a university who wanted to reach out to potential students that had exhibited certain behaviors, like beginning an application but not completing it- the student version of a ‘cart abandon’. The university wanted to follow up with these...August 7, 2019
Project Spotlight: The Future Is Calling
For The Daniels Group, innovation runs in their DNA
Answering Service, Asheville Chamber of Commerce, Call Center, Company History, Company News, In The Press, Marketing|
From the Asheville Chamber of Commerce’s Business Buzz: January 9, 2019 The Daniels Group has come a long way since Ernest Daniels started his one-man company on a Pritchard Park bench in 1948. At the time, Ernest was sick with tuberculosis, and had moved to Asheville in hopes that the mountai...January 17, 2019
Are your texts HIPAA Compliant? We have an app for that!
Everyone would probably agree that mobile technology has become indispensable in today’s business world, including the healthcare industry. It’s also become more common for businesses – particularly in a healthcare environment to encourage a BYOD policy. Some of the main benefits for most busi...February 15, 2018
Wait, you have a call center?
Ernest Daniels came to Asheville, NC to die of tuberculosis. As Jim Daniels used to tell it, ‘he didn’t die, so he had to do something, so he started a business’. Ernest made a deal with a law firm downtown that in exchange for the use their typewriter and desk in the evenings ...December 19, 2017
Featured in the December 2017 issue of Capital at Play By Jami Daniels, CEO of The Daniels Group, an Asheville-based commercial printing and marketing company and call center service The evolving model of a family business means remaining aware that you are part of something bigger than yourself. As...December 1, 2017