Since 1955 our agents have provided exceptional service for overflow, afterhours, emergencies and more.
We know the value of customer acquisition and retention. Every client deserves personalized, efficient service; your calls will be answered by a friendly, patient and professional voice no matter when the phone rings. Services Include:
Our affordable services were built to fit any budget, contact us for a free quote today.
Our trained personnel are skilled in all areas of the e-Commerce Customer Service Cycle. Take advantage of our 3-day ramp up and have our team handle all of your customer resolution matters.
Depending on your particular needs, you can select shared agents, who conduct multiple campaigns, or dedicated agents, who focus solely on your business. Our goal is to increase brand loyalty at a competitive price.
Today’s consumer expects instant support. Remain competitive in a 24/7 landscape with our live chat, SMS texting and email services, which allow your business to connect with customers day or night. Don’t miss out on new business; stay open with our 24/7/365 support.
With extended after-hours answering, rest assured that your customers will receive consistent service any time they call.
Our team of exceptional agents are trained to handle both inbound and outbound calls, including:
Our workforce management tools and reporting give you full access to performance and results. We promise you won’t find a more committed group of professionals eager to help your business grow.
Why Choose The Daniels Group
