Professional, US-based Customer Service Agents
Contact us at (828) 258-4500
We ensure that all of your calls are answered promptly, dispatched efficiently, and are fully documented.
Our decades of call center experience can help you turn that next call into a sale or an appointment!
Concierge-level customer service
Our staff is your staff.
We employ courteous, caring people to professionally represent your business.
At Daniels Communications, a division of The Daniels Group, our professional customer service agents can help you and your customers connect. Our fully-trained and courteous operators are there to take your customer calls anytime – day or night. We provide call center services for professionals – from doctors and health care organizations to plumbing, HVAC, electrical and restoration services who need to connect to their customers quickly and efficiently. We can also help with order fulfillment, warehousing and shipping. No matter your needs our answering services are tailored to fit. During the week, after hours, weekends or holidays – our staff will handle your inbound phone just the way you would.
We take your calls as seriously as you do. Let us handle your:
Customer Service Communications (calls and email)
Service Request Dispatching
Marketing Support Calls
We can handle your calls from any marketing and advertising sources. All calls are handled accurately and professionally just as your company would handle them. We work with you on every step of the script, including:
https://www.groupdaniels.com/wp-content/uploads/CallCenterStory.jpg400600Terri Morrinhttps://www.groupdaniels.com/wp-content/uploads/2019/07/thumbnail_Daniels-Group_CreamCopy-800x408.pngTerri Morrin2020-05-20 09:20:542020-05-20 09:20:54An Extension of Your Office
https://www.groupdaniels.com/wp-content/uploads/truck.jpg25292105Terri Morrinhttps://www.groupdaniels.com/wp-content/uploads/2019/07/thumbnail_Daniels-Group_CreamCopy-800x408.pngTerri Morrin2020-05-12 08:06:422020-05-12 13:15:38Bringing Out the Best in Us
https://www.groupdaniels.com/wp-content/uploads/DanielsCommunications.jpeg32604890Jami Danielshttps://www.groupdaniels.com/wp-content/uploads/2019/07/thumbnail_Daniels-Group_CreamCopy-800x408.pngJami Daniels2020-03-16 17:20:402020-05-12 08:28:11We are live 24/7 - Covid 19 Phone Back Up