24/7 Call Center
Features & Pricing for Medical Practices
Your Plan includes
- Always on 24/7/365.
- Ensure you are getting the best possible service with our call recording system.
- Messages can be sent to you via our miSecure Messaging App to ensure adherence to HIPAA compliance patient information communication.
- Users can login remotely to instantly manage your on-call schedule and monitor your messages and other important activity at any time.
- Receive daily, weekly, or monthly reports on your account’s activity.
- Friendly and professional greetings and calls scripts designed to provide outstanding patient service.
- With your permission, we will call every number back if they are disconnected or aren’t answered for some reason, so you never miss a call.
- Prioritize your on-call list to determine who receives a call and when.
- Ensure your patients are being taken care of by sending a simple 4-digit reply that lets us know you received the call.
- To save you time and hassle, we can immediately transfer your calls to you, upon your request. No additional cost.
