Returns and recalls are difficult and resource-consuming; let us handle them for you. For many sellers beginning to hit their stride, the demands associated with returns are a strong factor in pushing them to outsource order fulfillment.
Our personnel are skilled in the specialized area of returns processing. Our program lowers your return volume by identifying patterns, tracking returns, analyzing root causes, and customer resolution.
Our in-house returns program manages your reverse logistics, controls your inventory and ensures customer satisfaction.
How we can help mitigate loss through our program:
- Less Labor Costs Associated with Returns
- Specialized Customer Retention Trained Staff
- In-Depth Quality Inspection of Returned Products
- Expedited Service Available for Returns and Special Orders
- Free Returns Reporting, Trends Forecasting and Data Analytics
- Quality Control & Auditing
- Recorded Calls
- Multiple Staffing and Pricing Models Available
- Pay as Needed- No Long Term Contract